2024 - Updated Terms and Conditions
Terms and Conditions
Nissan Motor Acceptance Company, LLC & Infiniti Financial Services
> General Terms of Use
> Supplemental Terms for Nissan and InfinitiFranchise Dealerships
General Terms of Use
This Agreement describes the terms and conditions applicable to use of our services on the Nissan Motor Acceptance Company, LLC Infiniti Financial Services("NMAC/IFS")RPM website("RPM" or the "RPM Site"). The RPM Site is provided to you by NMAC/IFS through its third-party service provider, Manheim Remarketing, Inc (“Manheim”) f/k/a RMS Automotive, LLC. References in this Agreement to "Dealership", "you" or “your" refers to you as a user of RPM and your Dealership, and references to "Customer" refers to a lessee of a vehicle that is being returned, purchased or otherwise processed through the services offered via RPM.
By clicking your acceptance of these Terms of Use when registering or logging into your account on RPM, or by otherwise using or accessing the RPM Site, you are(a) certifying to NMAC/IFS and Manheim that you are an authorized representative of your dealership("Dealership"),and that the authorizations and agreements below are being made in your representative capacity for and on behalf of your Dealership; (b) agreeing that you and your Dealership will be bound by these Terms of Use; and(c)agreeing that you have reviewed and understand the RPM Site Privacy Statement and the Manheim Privacy Policy located in the Manheim Marketplace Policies, as defined below. These Terms of Use are legally binding, with the same legal effect as a signed, written agreement entered into with NMAC/IFS and Manheim. In addition to these Terms of Use, and as manifested by clicking your acceptance when registering or by otherwise using or accessing the Site, you also acknowledge and agree to the Manheim Marketplace Policies, defined below, as amended from time to time, and that, in accessing and transacting on this Site, you are entering into a contractual relationship with Manheim as well as with NMAC/IFS. The Manheim Marketplace Policies can be found at https://publish.manheim.com/en/marketplace-policies/us-policies.html (the "Manheim Marketplace Policies”). Except as otherwise stated herein, the Manheim Marketplace Policies, including the Manheim Terms and Conditions, shall apply between you and Manheim, including but not limited to the arbitration, setoff, and limitation of liability terms therein.
NMAC/IFS may amend this Agreement at any time by posting the amended terms on the RPM Site. It is your responsibility to regularly check the RPM Site for any amendments to this Agreement. By continuing to use or access RPM following the posting of amendments to this Agreement to the RPM Site, you expressly agree to be bound by this Agreement as so amended.
1. Vehicle Purchases. Each Vehicle listed on the RPM Site is owned and being offered for sale by NMAC/IFS (either for its own account, or for the account of a NMAC/IFS affiliate). Vehicles being sold in a "Buy it Now" format will be sold to the buyer at the price listed on the Site. Vehicles being sold in an auction(bidding environment) will be sold to the highest bidder, unless the Vehicle's designated reserve price has not been met, in which case NMAC/IFS reserves the right to end the auction and either relist the Vehicle or remove it from theSite entirely. By clicking on the “Buy" or "Bid" or anysimilar button in any Vehicle listing, you are committing to purchase the listed Vehicle at the designated price in accordance with theseTerms of Use. All purchases are final and any issues or disputesinvolving a Vehicle purchased on the Site will be resolvedexclusively through the NMAC/IFS dispute process described below.NMAC/IFS and Manheim reserve the right to void or cancel any Vehiclepurchase or other transaction that may take place on or through the RPM Site.In the event that a Vehicle purchase or other transaction is voidedor cancelled by NMAC/IFS or Manheim, you agree to promptly return theapplicable Vehicle to the designated auction location andto cooperate with NMAC/IFS and Manheim in unwinding or cancelling theapplicable Vehicle purchase or other transaction.
2. Dealer Account. Nissan andInfiniti Franchise Dealership accounts will be established byNMAC/IFS, and NMAC/IFS will provide access to the RPM Site viathe NNAnet.com dealer portal. Non-Nissan and Infiniti FranchiseDealer accounts will be established via a registration process. Onceregistered on the RPM Site, you will be issued a unique username and passwordwhich you will use to access the RPM Site.
Manheim participates in the Auction ACCESS® registrationsystem, and the Auction ACCESS number and other registrationinformation assigned to your Dealership during the Auction ACCESS registrationprocess may be linked to the Dealership’s account and used forpurchases made by the Dealer ship and its users on the RPM Site. Youare responsible for protecting your username and password and yourDealership is fully responsible for all purchases and otheractivities that are made or initiated using your account or yourusername and password(including, without limitation, any purchases orother activities made or initiated by any person that isdesignated as an “Authorized Representative" or "AuthorizedUser" of the Dealership in the Auction ACCESS system). The Dealershipunconditionally guarantees all purchases and other transactionsinitiated using any Dealership account on the RPM Site.
3. Proxy Bidding. The RPM Site mayallow you to place automatic proxy bids, which allows you to specifyin advance your "Max Bid" for a particular Vehicle. If you place aproxy bid on the RPM Site, the system will automatically bid on theapplicable Vehicle for you in the bidding increments indicated on thelisting, up to your specified" Max Bid". Proxy bids are confidentialand will not be known to other bidders or to NMAC/IFS. Sometimesthere may be multiple bids for a Vehicle in the same amount. In thesecases, priority is given to the highest bid that is placed first, eitherby regular bid or by proxy bid.
4. Vehicles groundedand purchased by the grounding dealer on the RPM site (GroundedExclusive and Private Exclusive Marketplace channels) are sold‘As-Is’ with no opportunity for arbitration. It isthe dealer’s responsibility to inspect the vehicle prior to thecompleting the purchase. Any condition report(andresulting AutoGrade Condition Score) completed prior to groundingshould not be solely relied upon as an accurate representation of thevehicle’s condition.
5. Vehicle Condition and History Reports.Vehicles listed on the RPM Site may have been assigned anAutoGrade Condition Score based on the overall condition of theVehicle. AutoGrade Condition Scores are issued and provided by athird party. NMAC/IFS and Manheim make no representation, warranty orguaranty of any kind or nature regarding the accuracy or completenessof any AutoGrade Condition Score. Once you have purchased a vehicle in thePrivate Store Closed or Private Store Open channels, it is your responsibilityto inspect the vehicle upon arrival and ensure that any missingequipment, undisclosed damage or other issues are acknowledged, andthat any necessary arbitration is commenced within the permitted timeperiod. NMAC/IFS will not arbitrate a vehicle for unpaid CaliforniaDMV/registration fees. CA dealers should check with the CA DMV todetermine if any fees are owed before purchase. Vehicles that are listedin the Private Exclusive Marketplace or in the Nissan INFINITI Private storewhat are in California, will have a courtesy announcement of ‘CA DMV Fees MayApply.’
6. Relist Fees. NMAC/IFS, atits sole discretion, may allow the purchase of a vehicle that is nolonger available for sale in RPM. In doing so, NMAC/IFS may assess anadministrative fee of$250.00 per Vehicle to administer said sale.Dealer agrees to pay for additional fees as required by NMAC/IFS(e.g., auction fees on transported vehicles).
7. Purchase Disputes. Any issues ordisputes involving a Vehicle purchased on the RPM Site will be resolvedexclusively through the arbitration process establishedand administered by NMAC/IFS (with the assistance and support of Manheim).The NAAA Arbitration Policy is used by NMAC/IFS as a general guidelinefor vehicle arbitrations, but NMAC/IFS reserves the right to establish itsown arbitration process and policies and to make all arbitrationdecisions, which shall be final.
8. Payments. Paymentfor each Vehicle is due on the date of sale in good funds and must includeall applicable fees and other charges displayed on the Vehicle listing pageor on the purchase confirmation from us, as applicable. Payments mustbe made to Manheim or its designated payment facilitator eitherdirectly by the registered buyer or through a pre-established directfloor planner acting on such buyer’s behalf. Payment methods available toNissan and Infiniti Franchise Dealerships may be subject to additionalNMAC/IFS rules. Although we reserve the right to make exceptions on acase-by-case basis, we generally will not accept other third-partypayments. Additionally, if payment is not received in accordancewith the Late Payment Policy found in the Manheim MarketplacePolicies, then Manheim may, in its sole discretion, assess a LateFee. Our right to charge a late fee is in addition to, andnot in limitation of, any other rights we or our affiliates may have.Payments must be made by ACH, by wire transfer, or by using an approvedfloor plan line of credit with sufficient availability to cover thefull payment amount. You agree that, if any electronic debit orcheck/draft we (or our designated payment facilitator) present on yourbank account is returned unpaid, we may debit your account for areturned item fee in the maximum amount permitted under applicablestate law and any payments association rules that govern thetransaction. Any returned item fee we impose is in addition to anylate fee you incur, and any returned item fee yourDealership's bank may impose. We reserve the right to suspend youraccount or buying privileges on the RPM Site in the event of anyreturned or rejected payment or electronic debit request, orotherwise in our discretion. We reserve the right to change the formsand types of payments we accept in our sole discretion. Buyers makingpayment via a floor plan line of credit that requires manual processingmay also be charged an administrative fee of up to$50 per Vehicle ascompensation to Manheim for costs it incurs in processing such payments.
9. Electronic Payment Authorization.If you have elected to pay for Vehicles you purchase on the RPM Site byautomated electronic transfer from your Dealership’s bank account,Manheim (or its designated payment facilitator) will attempt todebit the amounts owed for each Vehicle from the designated bankaccount in accordance with such authorization and these Terms of Use.Additionally, you agree that, if you designate a bank account forpayment of amounts you owe us, including, but not limited to, by addinga bank account to your online profile, we may use such accountinformation to initiate electronic debit entries to your bank account,including debit entries for amounts you owe us from time to time assuch amounts become due, credit entries for amounts we owe you, anddebit or credit entries in any amount necessary to correct an error.You understand that other than account information we routinelymake available to you online, we will not provide any notice to youprior to initiating entries and that you are responsible for ensuringthat your account balance is sufficient to cover debits for amountsyou owe us. You agree that any authorizations we initiate to your bank accountmust comply with applicable law and applicable payments association rules,including the NACHA Operating Rules. This authorization isin addition to, and does not terminate or alter, any otherauthorization for electronic payments that we have on file or thatyou provide us in the future.
10. Transfer of Title. Title to aVehicle will only pass to the buyer once Manheim (or its designatedpayment facilitator) has received payment in full, ingood funds, and otherwise in accordance with these Terms ofUse. We retain a security interest in each such Vehicle inthe interim to secure payment.
11. Electronic Dealing Approval. You hereby acknowledgeand agree that your use of the RPM Site requires you and usto transact business with each other electronically. Youfurther acknowledge and agree that you are consenting tothese Terms of Use both in your individual capacity and inyour capacity as an authorized representative for Dealershipand that your consent to this document shall be deemed tosatisfy all requirements imposed on electronic ordigital signatures or consents under applicable federal, provincial,and state law, including, as applicable, the Electronic Signatures inGlobal and National Commerce Act (the "E-Sign Act"), 15U.S.C.§7001(a) et seq., the Ontario Electronic Commerce Act,2000 SO c.17,state or provincial electronic transactions or commerce laws,and any other similar laws relating to the validity orenforceability of electronic or digital signatures or consents.
12. Electronic Signatures. You acknowledge and agreethat you and we may, from time to time, find it expedient to useelectronic signature(s),acknowledgement(s),consent(s),"click-through(s)",or other approval(s), direct orindirect, for access to auctions, bills of sale, receipts,titles, and other documents or disclosures necessary or incidental tothe transaction of business on the RPM Site, whether online, in emails, orotherwise, which makes your business with us easier, faster, ormore efficient. To that end, you agree that any suchforms of approval from you shall be effective and binding uponyou, in the same manner as a handwritten signature,where circumstances indicate your intent to be bound and/or we chooseto rely on such approval(s).You further acknowledgeand agree that we may affix to any printed or electronic copyof such documents, including these Terms of Use, your electronicor digital signature in the form we choose, which shall for allpurposes also be deemed your valid signature and acceptance.Regardless of whether your advance consent or approval wasgiven, or in what form, you agree that you will be deemedto have ratified any transaction with or through us that youdo not dispute in writing within 24 hours of confirmation by us.
13. Vehicle Transportation; Risk of Loss. Thebuyer is responsible for the transportation of any Vehicle purchasedon the RPM Site. Vehicles must be picked-up by the Dealership or itsdesignated transport agent or other representative by no later thanthe fifth (5th) day following the purchasing dealer's receipt date ofthe vehicle release (the "Vehicle Pick-Up Deadline"). If a Vehicleis not picked up by such date, Manheim reserves the right to (a)cancel thetransaction; (b) arrange for the transport and delivery ofthe Vehicle using a carrier of Manheim's choosing (at the Dealership’s expense);(c) suspend the Dealership's account or buying privilegeson the RPM Site; and/or (d)assess the Dealership a daily storage feefor the Vehicle, not to exceed$20.00 per day. Responsibility and risk ofloss for a Vehicle will pass to the buyer at the earlier of (i)such time as the buyer or its transport agent or other representativetakes possession or control of the Vehicle, or (ii) the VehiclePick-Up Deadline. The buyer and its transport agent areresponsible and liable for any damages and other liabilitiesthat may arise during or in connection with thetransport or delivery of a Vehicle, regardless of whetherManheim may have provided assistance or support inarranging for the transport or delivery of the Vehicle.
14. Dealer Acknowledgments. You acknowledge and agreethat Manheim is merely performing a service on behalf of NMAC/IFS,and that Manheim makes no representation, warranty or guaranty or anykind or nature with respect to any Vehicle (including any odometerreading or any related odometer statement or certification) orany transaction that takes place on or through the RPM Site, orregarding the availability or functionality of the RPM Site (andall such representations, warranties and guaranties areexpressly disclaimed by Manheim). You further acknowledge andagree that NMAC/IFS and Manheim retain the right to cease doingbusiness with you (or any of your agents orrepresentatives) or with any other dealer at any time andfor any reason and may discontinue the RPM Site or yourability to purchase Vehicles or continuing using the RPM Siteat any time and for any reason. By purchasing a Vehicle on theRPM Site, you are certifying to NMAC/IFS and Manheim that theVehicle is being purchased for resale in the ordinarycourse of your business, and that you hold all necessary federal,state and provincial, as applicable, sales taxexemption certificates and similar documents requiredby the governing laws of your jurisdiction. You furtheracknowledge and agree that you have no right to or interest inany intellectual property rights in the RPM Site or any of itsunderlying technology. The RPM Site shall not be used in any manner or for anypurpose not expressly authorized by these Terms of Use and youfurther agree not to copy, duplicate, reproduce, modify, translate,reverse engineer, decompile or disassemble the RPM Site or any of itsunderlying technology or intellectual property.
15. Indemnification; Limitations of Liability. Youagree to indemnify and hold harmless NMAC/IFS, Manheim and their respectiveaffiliates and the shareholders, members, directors, officers,employees and representatives of each of the foregoing, from andagainst any and all claims, judgments, damages, penalties, losses,expenses (including reasonable legal fees) and other liabilities thatarise out of or relate to (a) your use of the RPM Site; (b) anyVehicle purchase or other transaction that you may initiate or beinvolved with on the RPM Site; (c) any use or subsequent saleof a Vehicle that you have purchased on the RPM Site after you oryour transport agent or other representative has takenpossession of the Vehicle; or (d) your breach or violation of any ofthese Terms of Use. UNDER NO CIRCUMSTANCES WILL NMAC/IFS OR MANHEIMBE LIABLETOYOU OR ANY OTHER PERSON FOR ANY DAMAGES OROTHER LOSSES ARISING OUTOF YOURUSEOF OR RELIANCE ON THE RPM SITE OR ANY CONTENT AVAILABLE ON ORTHROUGH THERPMSITE.
16. Prohibited Uses. You may use theRPM Site for only lawful purposes and in accordance with these Terms ofUse. You agree not to (a) use the RPM Site in any manner that could disable, overburden,damage, or impair the RPM Site, or interfere with any other party'suse of the RPM Site, including their ability to engagein real-time activities through the RPM Site; (b) use anyautomated means or process (including any robot, spider or otherautomatic device) to monitor, copy collect or index any information containedon the RPM Site and/or to interact with the RPM Site'sfunctionality for any purpose, including, but not limited to,bidding, buying, or setting up accounts; (c) use any device,software or routine that interferes with the proper working of theRPM Site; (d) use the RPM Site to gather email addresses forpurposes of spamming; (e) introduce any viruses, trojan horses,worms, logic bombs or other material which is malicious or technologicallyharmful; (f) attempt to gain unauthorized access to, interfere with,damage or disrupt any parts of the RPM Site, the server on which theRPM Site is stored, or any server, computer or databaseconnected to the RPM Site; (g) attack the RPM Site via a denial-of-serviceattack or a distributed denial-of-service attack; or (h)otherwise attempt tointerfere with the proper working of the RPM Site. We reserve theright to deny access to the RPM Site, or any service or featureprovided thereunder to anyone who violates these Terms of Use or who, in ourjudgment, interferes with the ability of others to enjoy the RPM Site, orinfringes the rights of others.
17. Notice of Privacy. Accessby Dealership or any of its Users to any consumer information onthe RPM Site is subject to (a)Dealership's existing privacy and informationsafeguards agreements with NMAC/IFS, (b) NMAC/IFS dealer bulletins relating to privacyand information safeguards, and (c) the RPM Privacy Statement.
18. Miscellaneous Dealership may not assignthis Agreement and/or any of its rights and/or obligations hereunder (byoperation of law or otherwise) without the prior written consent of NMAC/IFSand any such attempted assignment shall be void. Subject to thatrestriction, this Agreement will be binding on, insure to the benefitof, and be enforceable against the parties and their respectivesuccessors and assigns. NMAC/IFS's or Manheim's failure to enforce Dealership'sor its Users' strict performance of any provision of thisAgreement will not constitute a waiver of NMAC/IFS's or Manheim’sright to subsequently enforce such provision or any other provisionof this Agreement. These Terms of Use will be governed and construed inaccordance with the internal laws of the State of Georgia. Any disputethat you may have against Manheim, NMAC/IFS or any of their respective affiliatesarising from your use of the RPM Site or any transaction that may take place onor through the RPM Site, shall be subject to the exclusive jurisdiction of thefederal and state courts located in Fulton County, Georgia. NMAC/IFS andManheim are direct beneficiaries of these Terms of Use and shall have the rightto enforce these Terms of Use either independently or collectively. These Termsof Use, together with the RPM Privacy Statement, represent the entire agreementbetween you and NMAC/IFS and Manheim regarding the subject matter hereof.
Supplemental Terms for Nissan and Infiniti FranchiseDealerships
The following terms are supplemental to the General Terms ofUse and Retailer Agreement and apply only to Nissan and InfinitiFranchise Dealerships.
19. Grounding Dealership Purchase Rights.NMAC/IFS will grant a first right of refusal to the grounding Dealership forvehicle purchases. Dealership may elect to purchase an eligible*grounded leaseVehicle within the time period allowed in RPM. Grounding dealers have48 hours from the time of grounding to exercise theirexclusive option to purchase a vehicle. Vehicles notpurchased in this time period may become available forpurchase by other dealerships.
a. The grounding Dealership may not retaila lease Vehicle without first completing the grounding and purchaseprocess in RPM orby otherwise obtaining consent from NMAC/IFS.
b. Failure by the Dealershipto comply with the RPM purchasing guidelines may result inpenalties.
c. Other early terminationexclusions may make the vehicle ineligible for purchase(i.e., CA Early Term)
*Due to legal restrictions, voluntarilysurrendered vehicles or vehicles grounded by Customers that filefor bankruptcy may not be eligible for purchase by the Dealership inRPM. To administer a purchase for said vehicles, contactRPM Dealer Services at866-RPM-0333 (866-776-0333).
20. Grounding Dealership Purchases for Saleto the Original Lessee. Lessee purchases must occur duringthe grounding dealer exclusivity period outlined above at the payoff amount.Dealership purchases made on behalf of the original lesseeafter the grounding dealer exclusivity period (at contractresidual or at the adjusted market-based price)and thensold to the original lessee will result in the Customerreceiving an end of lease liability statement.
21. Effective Time of Title Release for GroundingDealer Purchase: NMAC, Infiniti Financial Services, or Nissan-InfinitiLT agrees to release title of a vehicle purchased by Dealershipwithin 7to 10 business days provided (a) Purchase payment isreceived by NMAC/IFS; and (b)NMAC/IFS has confirmed receiptof a Federal Odometer Statement electronically signed by Customer.Failure to obtain an electronic signature from the Lessee on the RPM Federal OdometerStatement will delay the release of title for all groundingdealer purchases.
22. Double Purchase: A "Double Purchase"occurs when the grounding dealership fails to Purchase a vehiclein RPM and claims ownership of and/or retailed said vehicle;meanwhile the vehicle was purchased online by a non-groundingdealership. In the event of such occurrence, the following penaltiesmay apply:
a. Any grounding dealer whoretails a vehicle that was not purchased in compliance with RPMprocedures and refuses to release the vehicle to therightful purchaser shall be subject to a non-negotiable penaltyof$1,000.00 per occurrence.
b. Upon demand from NMAC/IFS, theDealership will submit the penalty payment via check to bereceived by NMAC/IFS within 5 business days.
c. NMAC/IFS may exercise itsright of offset (See Retailer Agreement Section 6,"NMAC/IFSRIGHTSAND REMEDIES FOR RETAILER BREACH andSection7,"NMAC/IFS RIGHT OFOFFSET") to recover this penalty if payment is notreceived by NMAC/IFS within 5 business days of demand.